FAQ
Below are some of are common questions
After placing your order, you'll receive a confirmation email. Soon after, expect a fulfillment email with a tracking code, allowing you to monitor your shipment's journey.
Check out the size guides on our product pages or size guide, for additional sizing assistance, please contact us at info@vieniquiclothing@gmail.com we will be able to assist with sizing. Don't worry, if the sizing isn't quite right when you receive your order we are more than happy to exchange your items.
Orders will be packed and dispatched within 24 hours. Domestic orders are sent by Australia Post which usually takes between 1-5 business days depending on your choice of Standard or Express Post and the parcel’s destination.
Express Post typically arrives in 1-2 business days, Standard typically takes 4-5 business days.
Yes, we ship internationally.
International orders can anticipate delivery within 10-14 business days.
We happily offer returns, refunds, size swaps (if stock is available) and store credit. Please ensure you review your order before making a purchase to limit any errors. Please contact info@vieniquiclothing@gmail.com to start a return. Check out our Returns Policy for more details.
In order to return an item, you must meet the following conditions:
- The return must be sent back within 14 days of the delivery date.
- The item must be in its original, unused, unaltered and unwashed condition.
- The item must be returned with tags and packing.
- Receipt or proof of purchase.
No returns for items on sale
We accept payments using Visa/Mastercard credit and debit cards, as well as AfterPay.
Absolutely – please include all of the delivery information in the shipping address.
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